Over the past 24 years we have only received a hand full of returns, that’s why we feel comfortable backing each Snow Cutter with a 30 day money back guarantee and a 1 year limited warranty.
30 day money back guarantee: If the product does not meet your expectations for any reason, simply return it within 30 days. All we ask is you pay the cost of return shipping. Please don’t clear the snow from all the homes in your neighborhood and return it. You were a hero to your neighbors, and you know how well the tool works. Keep it for the next big storm.
1 year limited warranty: Basically, if you use the Snow Cutter as intended, and it breaks in about a year for a reason that isn’t obviously from blatant abuse (like running it over with a truck), we’ll send you a replacement for the cost of shipping.